FREQUENTLY ASKED QUESTIONS
We have fun everyday! Monday to Friday from 10 AM to 8 PM, at weekends from 9 AM to 9 PM. We only rest on Christmas Eve, First Day of Christmas, Easter Sunday and November 1st.
You can enter at any given time. Time is counted from the moment you recieve a wristband at reception. Buying a ticket online, you only choose an approximate time.
We encourage you to buy tickets online. They’re cheaper and you have guaranteed entry.
Yes, there is a free parking lot for our clients behind and in front of the building.
We invite children from the age of 1 to play in GOkidz!.
Children aged 1 to 4 play in the Toddler Zone under parents’ or legal guardians’ suprervision.
Children aged 4-13 can play only if a guardian of age is present in the park. Parents don’t buy a ticket and can’t use the attractions. Children can be left without a parent, if they fill out the appropriate form (parents leave the child alone in the park at their own risk).
Children aged 13 and older can use the attractions after showing a form filled out by their parent or guardian. Form can be downloaded here https://gokidz.pl/kontakt
Yes, we have a special zone for kids aged 1 to 4 years old.
The park is only suitable for children from 1 to 18 years old. Adults can stay with younger children in the Toddler Zone, they aren’t allowed on other attractions.
Company events and integrations are an exception. More information here https://gokidz.pl/firmy
Fun in GOkidz! is going to be even better, if you wear clothes that don’t restrict your movements – we recommend sportswear. You can also purchase cosmic t-shirts on site.
Anti-slip socks aren’t required, normal ones are enough. You can also buy them at reception.
Wearing shoes or being barefoot in the arena is forbidden.
Yes, it is.
Every park has its own parent/guardian consent form. One park’s form isn’t valid in another one.
Yes, we have a GOcafe café with a broad offer, located on the park’s first floor.
Yes, your animals are welcome, as long as they don’t concern other customers. In the GOcafe area they can expect a watter bowl. 🐶
Yes, we have a parent & baby toilet, which includes a changing table and a chair for breastfeeding.
You can and should! We ecnourage you to tag us in all of them!
No, adults (guardians) go in with the child’s ticket and don’t use the attractions.
Yes.
Yes, of course.
No, tickets are the same price, doesn’t matter the child’s age.
We accept MULTISPORT KIDS and Medicover Sport (former OK System) cards.
You have a -15% discount with the Big Family Card (after showing the child’s card).
Check your SPAM folder. Make sure you’ve paid for your reservation. Unpaid bookings are inactive and don’t have a number assigned to them. If your payment has gone through and you haven’t received a confirmation e-mail, call the GOkidz! reception! (+48 786 123 322).
Phone number is always easier, but we can work with the name only.
We don’t take bookings by phone or e-mail.
You can buy a ticket online. Here you’ll get the tickets cheaper and your entrance is guaranteed!
No need.
No, it’s one entrance without time limit.
An all-day GOkidz! + GOjump combined ticket is an exception – you can enter each park a few times.
We can change the resevation date, please contact our reception in order to do it.
No, time spent in the changing room is included in the stay time.
No, time spent in the cafe is included in the stay time.
Yes, cosmic ones! 🙂 GOkidz! is a perfect place for an unforgettable birthday party. We have many attractions, a great atmosphere, unique birthday rooms and amazing Animators. To learn more, see the BIRTHDAY tab.
The current price list for birthdays can be found here
https://gokidz.pl/urodziny
There is no maximum number of guests. The basic package prices provide for 10 persons (9 guests + the birthday person).
You can bring your own cake, fruit and food to the birthday room.
Yes, you can order a cake while booking the birthday party.
Yes, we store the cakes in a fridge during the party.
Of course, they can. However, seating is prepared for children only. Parents are invited to GOcafe, where a booth can also be booked.
Yes, it is. Please remember to settle the bill separately at the cafe after the event.
The current group price list can be found here https://gokidz.pl/wycieczki
Yes. The eariler, the better. Especially during the Children’s Day and Santa Claus Day periods. Without prior booking, availability can’t be guaranteed.
There’s no limit. Chaperones are invited for a free coffee/tea in our cafe.
Yes, we’ll e-mail you the necessary documents after the booking. Group guardian’s statement with a list of participants and parental consents. Please remember to bring these with you.
Yes, JUNIOR GYM is the perfect choice for the youngest children, who are starting their sports journey. They are designed for kids from 3 to 7 years old. For more information, please visit the tab: https://gokidz.pl/zajecia
Classes take place from Monday to Saturday. The current schedule can be found here: https://gokidz.pl/zajecia
Yes. If you decide to purchase a pass after the trial classes, its price will be reduced by the price of the trial classes.
The pass can only be purchased through our website (purchasing after trial classes is an exception): https://gokidz.pl/kup-bilet
Please e-mail us to let us know – you are entitled to a 1 hour voucher valid for 2 months once a month for a reported absence.